Chat With Us Real Time With Live Assistance!

Need Help with a purchase or having difficulty checking out? Just click the Live Assistance button at the top of any page to chat with an RCG Customer Service Representative in real time! The Live Assistance button opens a chat window so that you can communicate with us whenever the need arises. When a representative is not available, you can leave an email and we'll respond as soon as possible - usually within a hour or less! There is no need for a speaker, microphone or camera! If you can type, you can use this feature!

Our Customer Service Representatives not only offer technical support, but are product experts too! If you'd like suggestions on popular Beanpod fragrances, or are looking for a specific Willow Tree item, we're here to help!

We strive to make your shopping experience with Rock Creek Gifts easy, fun and personable. We hope this feature helps to improve your visits with us!