Your orders are important to us. Whether your sending a birthday gift, a Christmas present, or just a few things for yourself, we want to ensure that your items arrive at their destination in the shortest amount of time. That's why we created the Shipping Guarantee. We guarantee your order will ship within 24 business hours, or your shipping fee is free! We even strive to ship our orders the same day they are received!
Business days are Monday through Friday, excluding holidays. Shipping guarantees apply to in-stock items only. You will be notified within 24 business hours if the items you have purchased are out of stock. If there are questions or issues concerning your order that require your response, or prior notice has been given on our website that states a delay in shipping (such as an inventory count, or holiday closings) the 24 business hour shipping guarantee may not apply.
We make every effort to ship your gifts within 24 business hours, however during the holiday season (Thanksgiving through Christmas), we receive high volumes of orders. Due to this busy time, we cannot always guarantee your order will be shipped within 24 business hours, but we will guarantee your order will ship within 72 business hours.