Welcome to Rock Creek Gifts.com. We are a small, family-owned business in the historic downtown district of Wake Forest, N.C. We are located in The Cotton Company building at 306 South White Street, in Wake Forest, NC 27587, under our store name Cornercopia. You can reach us by clicking the Live Help button at the top of any web page, or you can send us an email by accessing the Contact Us page. We try our best to respond to all questions within 24 business hours, and most of the time we respond within a couple hours or less.
We hand-pick our products for their quality and uniqueness, and offer the best customer service on the Web. Part of our service involves quick, reliable, and carefully packaged shipments, prompt replies to your questions, and the lowest prices available.
We are an authorized Platinum dealer for Demdaco (manufacturer for Willow Tree & other fine products), which means that we carry the entire Willow Tree line, including some exclusive pieces you may not have seen before! We're also an authorized dealer with Soybasics (manufacturer for Beanpod soy candles), and we carry every available fragrance in eight ideal sizes, along with specialty items such as Hampton Jars, Hang a Bean and Tea Links. And as an authorized dealer for Chamilia's fine charm/bead jewelry, we carry every bead that Chamilia manufacturers, including exclusive limited edition beads, retired beads, and preorder beads that ensure earliest delivery of the latest releases.
We also want you to be well-informed about our products and services. Unlike other online stores, our website is not just a combination of products, it also provides you with a complete knowledge base full of articles on product information, reviews, customer programs, and up-to-date blogs such as our Facebook page . Our commitment to providing great customer service reaches beyond the point of sale - it is a relationship that develops over time. This includes finding answers your questions in a timely manner, and solving any issues you may have before, during and after your purchase.
We're not just a website, we're a group of people that value hard work and truly appreciate all our customers. We think you'll be pleased with our service, but if you're still not sure, no need to take our word for it, just read what our customers have to say about us!
Here are a few of the programs and services we offer to all our customers:
Low Price Guarantee
Be assured you're receiving the lowest possible price on the Internet with our Low Price Guarantee. Refer to our Low Price Guarantee page for details.
Free Shipping Offer
If you order $89.00 or more from Rock Creek Gifts.com, you'll receive free shipping. A flat rate shipping fee of $7.99 applies to orders under $89.00 to anywhere within the continental U.S. (Excludes Chamilia jewelry, which is always free shipping, no matter what the order total.)
Customer Loyalty Program - RCG Reward Points
We value our loyal customers! This program allows you to earn RCG (Rock Creek Gifts) Reward Points on every eligible purchase towards Rock Creek Gifts merchandise. Redeem your RCG Reward Points for discounts before checking out. Learn more on our RCG Reward Points page.
Part of our excellent customer service includes our Live Help feature. Chat securely with a Rock Creek Gifts customer service representative online using the Live Help button located at the top of every page. This service provides you with immediate answers to your questions about products and online issues. You'll find that our product experts can offer excellent suggestions for finding that perfect gift. If our representatives are unavailable, you have the option to leave an email message and we'll respond as soon as possible.
Recieve advance notice on specials before the general public with our RCG monthly newsletter. Keep up-to-date with the latest lines, sales, and other interesting information about our products and services. You can sign up for our newsletters now by clicking on the Subscribe E-News link from the main menu.
Rock Creek Gifts website works in conjuction with Volusion to bring you the most up-to-date encryption technology for processing online transactions, allowing us to provide you with a secure website environment to process your orders. Volusion is recognized as a leader in Internet search engine optimization and website technology.
Easy Website Navigation
We strive to create the most user-friendly website on the Internet. We know it's aggravating when you can't find the information or product you're looking for. We want to make sure that your experience with us is fun and easy. We encourage your comments and suggestions on helping us create a more user-friendly website. Please email us, or click the Live Help button to chat with us securely about our performance and other suggestions.
When you send a gift, we top your package with appropriate seasonal colored gift tissue, along with your gift message. If you purchased one of our Greeting Cards, your gift message will be included in your greeting card. Pricing information is not included in your gift.
We hope you enjoy browsing through our wide selection of products, and we look forward to serving you!
Kim & Chad, owners